# Which Property Management Software AI Recommends: The AI Shortlist Index > Monthly measurement of who ChatGPT, Perplexity, Gemini and Google AI name when property managers ask which software to use. Three categories, 75 prompts, f Canonical: https://webpossible.com/ai-shortlist-index/ Source: https://webpossible.com/ai-shortlist-index/ Format: Markdown version for AI agents. The canonical HTML page is at the source URL above. Last verified: 2026-09-03 --- The AI Shortlist Index · September 2026 · preview edition # Which Property Management Software AI Recommends: The AI Shortlist Index Every month we ask ChatGPT, Perplexity, Gemini and Google AI the questions a property manager asks when choosing software, three times each on separate days, and record who gets named. This is the answer. ## What this edition shows This is the preview edition. One engine, ChatGPT, has answered 25 prompts in each of three categories, 75 runs in all; Perplexity, Gemini and Google AI Overviews are shown as missing until their runs exist. Every number here is one run deep, where the protocol calls for three across at least two days, so read the rankings as a first reading rather than a result. The engine mostly reads vendors' own websites. Across the twenty most-cited domains in each category, 73% of citations went to vendor-owned sites and under 3% to forums. The thing that decides whether a vendor gets named is largely the vendor's own site, not a review platform. The leaders are Second Nature in resident benefits at 86%, ButterflyMX in access control at 83%, and Property Meld in maintenance and vendor networks at 91%. In access control every one of the 19 vendors in the database was named at least once; in resident benefits, 19 of 20, so the engine spreads its answers rather than repeating one shortlist. ## Three categories ### [Resident Benefits Platforms](/ai-shortlist-index/resident-benefits-platforms/) Bundled resident-facing services (renters insurance compliance, HVAC filter delivery, credit reporting, rewards, move-in concierge, pest control) sold by a property manager as a monthly package, delivered and billed through a platform. 1. [Second Nature](/ai-shortlist-index/resident-benefits-platforms/second-nature/) 86% 2. [CredHub](/ai-shortlist-index/resident-benefits-platforms/credhub/) 60% 3. [Piñata](/ai-shortlist-index/resident-benefits-platforms/pinata/) 54% 25 runs · 3 of top 3 named · [source map](/ai-shortlist-index/resident-benefits-platforms/sources/) ### [Multifamily Access Control](/ai-shortlist-index/multifamily-access-control/) Keyless entry, smart locks, video intercoms, gate and amenity-door access, and the credential platform that ties them to move-ins, move-outs, vendors, and self-guided tours across an apartment community. 1. [ButterflyMX](/ai-shortlist-index/multifamily-access-control/butterflymx/) 83% 2. [Salto](/ai-shortlist-index/multifamily-access-control/salto/) 76% 3. [Brivo](/ai-shortlist-index/multifamily-access-control/brivo/) 75% 25 runs · 3 of top 3 named · [source map](/ai-shortlist-index/multifamily-access-control/sources/) ### [Maintenance & Vendor Network Software](/ai-shortlist-index/maintenance-vendor-network-software/) Platforms that intake, triage, and coordinate resident maintenance requests, dispatch in-house technicians or a managed third-party vendor network, and track work orders, approvals, invoices, and vendor compliance. 1. [Property Meld](/ai-shortlist-index/maintenance-vendor-network-software/property-meld/) 91% 2. [Lula](/ai-shortlist-index/maintenance-vendor-network-software/lula/) 65% 3. [Latchel](/ai-shortlist-index/maintenance-vendor-network-software/latchel/) 64% 25 runs · 3 of top 3 named · [source map](/ai-shortlist-index/maintenance-vendor-network-software/sources/) ## Engines this edition Engines in this edition. Degraded or missing engines are excluded from the denominators, never counted as zero. | Engine | Status | Model | Runs | Note | | --- | --- | --- | --- | --- | | ChatGPT | degraded | – | 75 | ok in 3 of 10 categories | | Perplexity | missing | sonar | 0 | no runs recorded | | Gemini | missing | gemini-3.8-flash | 0 | no runs recorded | | Google AI Overviews | missing | – | 0 | no runs recorded | ## How to read it Each category runs 25 prompts written the way a property manager asks, across four engines, three times each. A vendor’s mention rate is the share of runs that named it; rank is by mention rate; consistency shows whether an engine flips between runs. The [methodology](/ai-shortlist-index/methodology/) states every rule, the [prompt library](/ai-shortlist-index/prompt-library/) is public and versioned, and the [publication policy](/ai-shortlist-index/policy/) covers corrections and re-checks. Editions are archived at [the archive](/ai-shortlist-index/archive/) and method changes at the [Index changelog](/ai-shortlist-index/changelog/). Paying WebPossible never affects Index placement. The Index measures what AI engines say. Shortlist clients buy the work that earns a position, not the position. Published by [WebPossible](/). The practice that acts on these numbers: [Shortlist](/ai-visibility-for-property-management-software/). ## Get each edition by email Leave this empty Work email Subscribe Goes to ryan@webpossible.com with this page’s URL attached. Never shared, never sold. See the [privacy policy](/privacy/). ## Get your row explained — $3,500 Seven days. Twenty-five prompts across four engines. The cause behind your row and a 90-day fix. Ryan replies with an agreement and an invoice; no call required. Leave this empty Name Work email Company domain Request the Audit Prefer a call? [Contact](/contact/). Goes to ryan@webpossible.com with this page’s URL attached. Never shared, never sold. See the [privacy policy](/privacy/).