# Utility Management for Institutional Multifamily Operators > Utility management for institutional multifamily operators: expense management, resident billing at scale, PMS integrations and which vendors fit. Canonical: https://webpossible.com/property-management-software/utility-management/for-institutional-multifamily/ Source: https://webpossible.com/property-management-software/utility-management/for-institutional-multifamily/ Format: Markdown version for AI agents. The canonical HTML page is at the source URL above. Last verified: 2026-11-06 --- Property Management Software · Utility Management # Utility Management for Institutional Multifamily Operators By Ryan York · last verified 2026-11-06 ## Short answer - **At portfolio scale, utilities are two jobs.** Paying and auditing the utility invoices, and billing residents their share. Most large operators want one vendor for both. - **The PMS narrows the list first.** NES, Guardian, Hocutt, Billee and Zego name Yardi and RealPage. Conservice's own pages name no system. - **RealPage owns three of the names.** RealPage Utility Management, American Utility Management and SimpleBills share an owner. Utility Management vendors that list Institutional Multifamily as a segment: 19 of 28 in the database. | Vendor | What it is | Pricing model | PMS integrations | Segments | Verified | | --- | --- | --- | --- | --- | --- | | [Zego](/vendors/zego/) | Property management payments and resident platform, a Global Payments company: Zego Pay (rent and HOA dues by ACH, card, cash at CheckFreePay locations, lockbox and check scanning), Zego Utility (RUBS and submeter billing, utility invoice payment, vacant unit cost recovery) and the Zego Mobile Doorman resident app, also packaged as a resident benefits package. [source](https://www.gozego.com/) | Not published; Zego Pay and Zego Utility pricing on request [source](https://www.gozego.com/company/zego-product-pricing/) | [Yardi](/property-management-software/integrations/yardi/), [RealPage](/property-management-software/integrations/realpage/), [AppFolio](/property-management-software/integrations/appfolio/), [MRI Software](/property-management-software/integrations/mri/), [ResMan](/property-management-software/integrations/resman/), [Rent Manager](/property-management-software/integrations/rent-manager/) [source](https://www.gozego.com/company/integrations/) | Institutional Multifamily, HOA Communities, Student Housing, Single-Family Rental | 2026-11-06 | | [Conservice](/vendors/conservice/) | Full-service managed utilities from River Heights, Utah: utility expense management and bill pay, expense recovery (RUBS, submetered, direct and convergent billing, automated final bills), meter management, analytics, ESG and connectivity services, with legal indemnification for clients, for multifamily, single-family, student, manufactured, military and commercial property. [source](https://www.conservice.com/solutions/expense-recovery/) | Not published; ask for the per-unit figure and the minimum. | [AppFolio](/property-management-software/integrations/appfolio/) [source](https://www.appfolio.com/partners/conservice) | Institutional Multifamily, Student Housing, Single-Family Rental, Commercial Facilities | 2026-11-06 | | [SimpleBills](/vendors/simplebills/) | RealPage-owned resident-direct utility billing: utilities stay in the property's name, SimpleBills invoices residents for their share and collects, with no property prefunding; student and conventional multifamily. [source](https://www.simplebills.com/properties/) | Not published; ask for the per-unit figure and the minimum. | Not published | Student Housing, Institutional Multifamily | 2026-11-06 | | [Minol USA](/vendors/minol/) | Submeter installation and service, utility expense management, resident utility billing program and conservation services; part of the Minol-ZENNER Group, headquartered in Addison, TX. [source](https://www.minolusa.com/) | Resident-paid fees on the utility statement: a monthly billing administration fee and a one-time account activation fee; amounts not published [source](https://www.minolusa.com/wp-content/uploads/2018/09/resident-FAQs.pdf) | Not published | Institutional Multifamily, Student Housing, Affordable Housing, Commercial Facilities | 2026-11-06 | | [Guardian Water & Power](/vendors/guardian-water-power/) | Wireless submetering installation plus tiered resident utility billing (read-only through read, bill and collect) and RUBS for unmetered properties; founded 1983, 4,900+ clients in 46 states. [source](https://www.guardianwp.com/utility-billing-services) | Not published; ask for the per-unit figure and the minimum. | [Yardi](/property-management-software/integrations/yardi/), [RealPage](/property-management-software/integrations/realpage/), [AppFolio](/property-management-software/integrations/appfolio/), [Entrata](/property-management-software/integrations/entrata/), [Rent Manager](/property-management-software/integrations/rent-manager/) [source](https://www.guardianwp.com/) | Institutional Multifamily, Small Multifamily, HOA Communities, Student Housing, Commercial Facilities | 2026-11-06 | | [American Utility Management](/vendors/american-utility-management/) | Resident utility billing and cost recovery, vendor invoice processing and payment, energy management and AUM SCORE benchmarking for multifamily; part of RealPage. [source](https://www.aum-inc.com/) | Not published; ask for the per-unit figure and the minimum. | Not published | Institutional Multifamily | 2026-11-06 | | [Submeter Solutions](/vendors/submeter-solutions/) | Seattle-based electric, gas and water submeter design, installation and equipment sales with monthly read-and-bill and RUBS services; 2,000+ properties; acquired by Pioneer Energy Management in February 2025. [source](https://www.submetersolutions.com/) | Not published; ask for the per-unit figure and the minimum. | Not published | Small Multifamily, Institutional Multifamily, Commercial Facilities, HOA Communities | 2026-09-04 | | [Anchor Utility](/vendors/anchor-utility/) | San Diego-based submetering (billing, installation, maintenance), RUBS, vacancy cost recovery, convergent billing and utility expense management (invoice auditing, rate and tariff analysis, benchmarking) for multifamily, new construction, single-family build-to-rent and student housing; serves 48 states. [source](https://anchorutility.com/) | Not published; ask for the per-unit figure and the minimum. | [AppFolio](/property-management-software/integrations/appfolio/) [source](https://www.appfolio.com/partners/banyan) | Institutional Multifamily, Student Housing, Single-Family Rental | 2026-11-06 | | [Synergy Utility Billing](/vendors/synergy-utility-billing/) | Read, bill and collect firm offering submetering, RUBS billing, submeter installation through licensed partners, billing and collection, analytics and system design for multifamily properties, HOAs, mobile home parks, water districts and military housing. [source](https://www.synergyutilitybilling.com/services/) | Not published; custom quote [source](https://www.synergyutilitybilling.com/quote-request/) | [ResMan](/property-management-software/integrations/resman/), [Entrata](/property-management-software/integrations/entrata/), [MRI Software](/property-management-software/integrations/mri/) [source](https://www.synergyutilitybilling.com/services/utility-billing-collection/) | HOA Communities, Small Multifamily, Institutional Multifamily, Commercial Facilities | 2026-11-06 | | [National Exemption Service](/vendors/national-exemption-service/) | Water, gas and electric submetering installation with daily reads, RUBS allocation and resident utility billing, collections and dispute handling, run by its own employees since 1968 across 43+ states. [source](https://submeter.com/) | Flat per-unit rate, not a percentage of recovery, with volume pricing at scale; rates not published, custom proposal [source](https://submeter.com/large-portfolios/) | [Yardi](/property-management-software/integrations/yardi/), [RealPage](/property-management-software/integrations/realpage/), [Entrata](/property-management-software/integrations/entrata/), [AppFolio](/property-management-software/integrations/appfolio/), [MRI Software](/property-management-software/integrations/mri/), [ResMan](/property-management-software/integrations/resman/), [Rent Manager](/property-management-software/integrations/rent-manager/) [source](https://submeter.com/integrations/) | Institutional Multifamily, Student Housing, HOA Communities, Commercial Facilities | 2026-11-06 | | [Think Utility Services](/vendors/think-utility-services/) | Seminole, Florida submetering and utility billing provider for apartments, condominiums, mobile home and RV parks, resorts and commercial centers, covering meter installation and repair, resident billing and collections; grew out of Midway Utility Services. [source](https://thinkutilityservices.com/) | Owner pricing not published; residents pay a billing fee shown on each invoice plus disclosed convenience fees ($3.95 online card, $4.95 by phone up to $150, $2.95 ACH) [source](https://thinkutilityservices.com/billing-fees-explained/) | [Yardi](/property-management-software/integrations/yardi/), [MRI Software](/property-management-software/integrations/mri/), [RealPage](/property-management-software/integrations/realpage/) [source](https://thinkutilityservices.com/multifamily-utility-billing-and-submetering-services/apartments/) | Institutional Multifamily, HOA Communities, Commercial Facilities | 2026-11-06 | | [Reliance Utility Services](/ai-shortlist-index/utility-management/reliance-utility-services/) | Utility billing and submetering company that installs and maintains submeters, reads meters, bills and collects from residents, offers RUBS allocation and convergent resident statements, and provides manager and resident portals with property management software integration. [source](https://www.relianceutility.com/solutions) | Not published; ask for the per-unit figure and the minimum. | Not published | Institutional Multifamily, HOA Communities, Commercial Facilities, Student Housing | 2026-10-31 | | [Studebaker Submetering](/ai-shortlist-index/utility-management/studebaker-submetering/) | Utility submetering and billing company that bills residents and tenants by RUBS, read-bill-collect or convergent billing, and also supplies and installs water, gas, electric and BTU meters, handles utility bill payment and runs cost recovery and conservation programs. [source](https://www.studebakersubmetering.com/) | Not published; ask for the per-unit figure and the minimum. | Not published | Institutional Multifamily, HOA Communities, Commercial Facilities, Student Housing | 2026-10-31 | | [Billee](/ai-shortlist-index/utility-management/billee/) | Managed utility billing service for multifamily owners and operators that pairs its platform with a dedicated account team to run RUBS, submetered or hybrid resident billing, vacant cost recovery, utility vendor and invoice management, meter monitoring and ESG reporting, with native Yardi, RealPage and Entrata integrations. [source](https://billee.ai/about-us) | Not published; ask for the per-unit figure and the minimum. | [Yardi](/property-management-software/integrations/yardi/), [RealPage](/property-management-software/integrations/realpage/), [Entrata](/property-management-software/integrations/entrata/) [source](https://billee.ai/about-us) | Institutional Multifamily, Student Housing, Affordable Housing, Single-Family Rental | 2026-11-06 | | [Utility Ranger](/ai-shortlist-index/utility-management/utility-ranger/) | Self-service RUBS utility billing software that owners and property managers run in-house, allocating utilities by square footage, occupancy or both onto one resident statement with admin fees and payment from the invoice, priced per unit per month with a 60-day free trial. [source](https://utilityranger.com/) | Published: Cadet $2 per unit per month (one utility bill); Commander $3 per unit per month (unlimited utilities and fees); 60-day free trial [source](https://utilityranger.com/) | Not published | Small Multifamily, Institutional Multifamily | 2026-11-06 | | [UB West](/ai-shortlist-index/utility-management/ub-west/) | Utility billing company offering RUBS billing and expense recovery, utility audits, utility bill pay and benchmarking for conventional and affordable multifamily, student housing, HOA, single-family rental, military and senior living portfolios. [source](https://www.ubwest.com/our-markets/) | Not published; ask for the per-unit figure and the minimum. | Not published | Institutional Multifamily, Affordable Housing, Student Housing, HOA Communities, Single-Family Rental | 2026-11-06 | | [American Submetering](/ai-shortlist-index/utility-management/american-submetering/) | Utility submetering and billing company specializing in water submetering that also reads electric and gas submeters, bills sewer and trash on one resident statement and collects payments for landlords and HOAs, with CAM billing for commercial and mixed-use properties; serves California, Oregon, Washington, Arizona and Colorado. [source](https://www.americansubmetering.com/) | Not published; ask for the per-unit figure and the minimum. | Not published | Small Multifamily, Institutional Multifamily, HOA Communities, Commercial Facilities | 2026-11-06 | | [MeterNet](/ai-shortlist-index/utility-management/meternet/) | Utility submetering company that installs, reads and bills water, gas and electric submeters for HOAs, apartments, manufactured housing and student housing, with meter changeout and recertification, consumption analytics and a resident usage interface. [source](https://meternetusa.com/apartments/) | Not published; ask for the per-unit figure and the minimum. | Not published | Institutional Multifamily, HOA Communities, Student Housing | 2026-11-06 | | [Hocutt](/ai-shortlist-index/utility-management/hocutt/) | Dallas-based utility submetering and billing company serving properties nationwide that installs and reads water, gas and electric submeters and offers full-service, bill-only and convergent billing, vacant cost recovery and utility expense management, working with Yardi, MRI, RealPage, ResMan and Rent Manager. [source](https://hocutt.com/) | Not published; ask for the per-unit figure and the minimum. | [Yardi](/property-management-software/integrations/yardi/), [MRI Software](/property-management-software/integrations/mri/), [RealPage](/property-management-software/integrations/realpage/), [ResMan](/property-management-software/integrations/resman/), [Rent Manager](/property-management-software/integrations/rent-manager/) [source](https://hocutt.com/) | Institutional Multifamily, HOA Communities, Commercial Facilities | 2026-11-06 | A 6,000-unit operator with master-metered water and gas is buying two services. One pays and audits the utility invoices for every community. The other bills residents their share and handles their questions. Several of the buyer prompts we track come from operators of this size, from 1,800 units on Yardi to 12,000 units wanting one vendor for everything. This page covers how they evaluate vendors in the [utility management category](/property-management-software/utility-management/) and who fits. ## What does a large operator need from a utility vendor? 1. **Expense management.** Receiving, auditing and paying utility invoices across hundreds of accounts, and catching missing or wrong bills. 2. **Resident billing.** RUBS, submeter or convergent billing that posts to the resident ledger, with a portal and a call center. 3. **Vacant-unit recovery.** Billing usage in units a resident occupied without transferring service. 4. **Compliance.** Billing rules differ by state and city, and a portfolio crosses many of them. 5. **Reporting.** Benchmarking and ESG data for owners and lenders. ## Which vendors sell the full service? - **[Conservice](/vendors/conservice/)** runs a managed utility desk with expense management, RUBS, submeter and convergent billing, and says it provides legal indemnification for everyone it supports. - **[Billee](/ai-shortlist-index/utility-management/billee/)** pairs software with a dedicated account team, and names Yardi, Breeze, RealPage and Entrata. - **[Hocutt](/ai-shortlist-index/utility-management/hocutt/)** in Dallas offers full-service, bill-only and convergent billing, and names Yardi, MRI, RealPage, ResMan and Rent Manager. - **[Anchor Utility](/vendors/anchor-utility/)** adds submeter installation, invoice auditing and rate analysis to billing. - **[Zego](/vendors/zego/)** pays utility invoices and puts resident utility charges on the same statement as rent. ## Which are submetering firms? [Minol USA](/vendors/minol/), [Guardian Water & Power](/vendors/guardian-water-power/) and [National Exemption Service](/vendors/national-exemption-service/) install and service meters and bill from them. NES prices at a flat per-unit rate rather than a share of recovery, and Guardian sells four levels of service. A portfolio with new construction or retrofits should price them against the full-service desks. ## What about RealPage and Yardi? RealPage sells RealPage Utility Management, and it owns [American Utility Management](/vendors/american-utility-management/) and [SimpleBills](/vendors/simplebills/). An operator on RealPage will hear about all three first. Ask what each does that the others do not. Yardi markets its own utility billing too. On either system, ask the PMS rep what the built-in module covers, then ask outside vendors what they add. ## Which PMS do the vendors name? On Yardi and RealPage, Guardian, National Exemption Service, Utility Management Solutions, Hocutt, Billee and Zego all name both. Conservice’s own pages name no system; AppFolio lists it as a partner. Minol says it integrates with your existing software without naming one. For a portfolio on more than one system after acquisitions, ask each vendor to show charges posting in every system you run. The [Yardi integrations page](/property-management-software/integrations/yardi/) and [RealPage integrations page](/property-management-software/integrations/realpage/) list the vendors in every category on those systems. ## How should you run the bid? Pick three or four communities that represent the portfolio and send every vendor the same bills. Ask for these lines in writing: - The monthly fee per unit for resident billing, by method. - Any fee added to the resident’s statement. - The expense management fee, per invoice or per account. - Meter and install costs where hardware is involved. - The contract term, exit terms and data handover. Set each annual cost against the recovery the vendor projects on your bills. A billing vendor is paid whether or not residents pay, so the recovery estimate decides whether the contract earns its fee. [Conservice and Minol compared](/property-management-software/utility-management/conservice-vs-minol/) covers a 3,000-unit decision, and [Conservice alternatives](/property-management-software/utility-management/conservice-alternatives/) sorts the field. The [utility management vendor list](/property-management-software/utility-management/vendors/) has every record. Vendors who sell to institutional operators can read [how AI visibility work for proptech companies runs](/ai-visibility-for-proptech-companies/). ## Which vendors do AI answers suggest for institutional multifamily? These are the Index questions written for institutional multifamily buyers. In the October 2026 edition the Index put four such questions to each engine; here is what each answer named, in the order it named them. ### utl-seg-01 “We operate 6,000 garden-style apartment units, most of them master-metered for water and gas. Which utility billing companies are built for institutional multifamily operators?” #### ChatGPT 1. [Conservice](/ai-shortlist-index/utility-management/conservice/) 2. [Minol USA](/ai-shortlist-index/utility-management/minol/) · ChatGPT only 3. [Guardian Water & Power](/ai-shortlist-index/utility-management/guardian-water-power/) · ChatGPT only 4. [Anchor Utility](/ai-shortlist-index/utility-management/anchor-utility/) #### Claude 1. [Conservice](/ai-shortlist-index/utility-management/conservice/) 2. [Anchor Utility](/ai-shortlist-index/utility-management/anchor-utility/) 3. [Synergy Utility Billing](/ai-shortlist-index/utility-management/synergy-utility-billing/) · Claude only 4. [Think Utility Services](/ai-shortlist-index/utility-management/think-utility-services/) · Claude only 5. [Submeter Solutions](/ai-shortlist-index/utility-management/submeter-solutions/) · Claude only 6. [American Utility Management](/ai-shortlist-index/utility-management/american-utility-management/) · Claude only 7. [Billee](/ai-shortlist-index/utility-management/billee/) · Claude only 8. [Zego](/ai-shortlist-index/utility-management/zego/) · Claude only > “My practical starting point: compare Conservice and RealPage for broader portfolio utility operations; add Minol and your incumbent PMS’s utility offering for a metering/integration comparison; use Guardian or Anchor as focused submetering/billback benchmarks.” > > ChatGPT, answering utl-seg-01 “We operate 6,000 garden-style apartment units, most of them master-metered for water and gas. Which utility billing companies are built for institutional multifamily operators?” > “Conservice is the one I'd put on the shortlist first.” > > Claude, answering utl-seg-01 “We operate 6,000 garden-style apartment units, most of them master-metered for water and gas. Which utility billing companies are built for institutional multifamily operators?” ### utl-best-01 “What's the best utility billing company for a multifamily operator with about 2,500 units that are mostly master-metered for water?” #### ChatGPT 1. [National Exemption Service](/ai-shortlist-index/utility-management/national-exemption-service/) 2. [Conservice](/ai-shortlist-index/utility-management/conservice/) 3. [American Utility Management](/ai-shortlist-index/utility-management/american-utility-management/) · ChatGPT only #### Claude 1. [Conservice](/ai-shortlist-index/utility-management/conservice/) 2. [National Exemption Service](/ai-shortlist-index/utility-management/national-exemption-service/) 3. [Utility Management Solutions](/ai-shortlist-index/utility-management/utility-management-solutions/) · Claude only 4. [UB West](/ai-shortlist-index/utility-management/ub-west/) · Claude only > “Short answer: For 2,500 mostly master-metered units, I’d invite NES (National Exemption Service) and Conservice to bid.” > > ChatGPT, answering utl-best-01 “What's the best utility billing company for a multifamily operator with about 2,500 units that are mostly master-metered for water?” > “Conservice: A 2026 industry piece lists it among the few providers worth serious consideration for comprehensive utility management at scale, covering billing, vacant cost recovery, meter management, and energy procurement.” > > Claude, answering utl-best-01 “What's the best utility billing company for a multifamily operator with about 2,500 units that are mostly master-metered for water?” ### utl-best-05 “We run 12,000 multifamily units and want one vendor for utility expense management, invoice processing, resident billing, and ESG reporting. Who should be on our list?” #### ChatGPT 1. [Conservice](/ai-shortlist-index/utility-management/conservice/) 2. [Zego](/ai-shortlist-index/utility-management/zego/) #### Claude 1. [Conservice](/ai-shortlist-index/utility-management/conservice/) 2. [Billee](/ai-shortlist-index/utility-management/billee/) · Claude only 3. [Zego](/ai-shortlist-index/utility-management/zego/) 4. [Anchor Utility](/ai-shortlist-index/utility-management/anchor-utility/) · Claude only 5. [Synergy Utility Billing](/ai-shortlist-index/utility-management/synergy-utility-billing/) · Claude only 6. [Livable](/ai-shortlist-index/utility-management/livable/) · Claude only 7. [Utility Ranger](/ai-shortlist-index/utility-management/utility-ranger/) · Claude only 8. [Vitality](/ai-shortlist-index/utility-management/vitality/) · Claude only > “My practical shortlist: start with Conservice and RealPage as broad, PMS-flexible candidates.” > > ChatGPT, answering utl-best-05 “We run 12,000 multifamily units and want one vendor for utility expense management, invoice processing, resident billing, and ESG reporting. Who should be on our list?” > “Conservice: Its multifamily offering spans utility expense management, resident billing, vacant cost recovery, meter management, and sustainability and compliance services.” > > Claude, answering utl-best-05 “We run 12,000 multifamily units and want one vendor for utility expense management, invoice processing, resident billing, and ESG reporting. Who should be on our list?” ### utl-best-07 “I'm a regional manager over 1,800 units on Yardi and our expense recovery goal is to get water and sewer fully billed back. Which utility billing providers do this well?” #### ChatGPT 1. [Conservice](/ai-shortlist-index/utility-management/conservice/) 2. [Guardian Water & Power](/ai-shortlist-index/utility-management/guardian-water-power/) · ChatGPT only 3. [Utility Management Solutions](/ai-shortlist-index/utility-management/utility-management-solutions/) #### Claude 1. [Baselane](/vendors/baselane/) · Claude only 2. [National Exemption Service](/ai-shortlist-index/utility-management/national-exemption-service/) · Claude only 3. [Utility Management Solutions](/ai-shortlist-index/utility-management/utility-management-solutions/) 4. [Billee](/ai-shortlist-index/utility-management/billee/) · Claude only 5. [Conservice](/ai-shortlist-index/utility-management/conservice/) 6. [Synergy Utility Billing](/ai-shortlist-index/utility-management/synergy-utility-billing/) · Claude only 7. [UB West](/ai-shortlist-index/utility-management/ub-west/) · Claude only > “For 1,800 units on Yardi, I’d invite Yardi Utility Billing, Conservice, and one specialist such as Guardian Water & Power or UMS to bid.” > > ChatGPT, answering utl-best-07 “I'm a regional manager over 1,800 units on Yardi and our expense recovery goal is to get water and sewer fully billed back. Which utility billing providers do this well?” > “National Exemption Service (NES): It takes over the master-meter invoices, pays them, and re-bills residents.” > > Claude, answering utl-best-07 “I'm a regional manager over 1,800 units on Yardi and our expense recovery goal is to get water and sewer fully billed back. Which utility billing providers do this well?” The answers to these questions cited 47 sources: 35 vendor websites, 11 other sites and 1 roundup article. Lists come from one run per prompt on each engine and update with each edition; a vendor the question itself names is left out of its list. Quotes are verbatim sentences from the recorded answers, picked by rule rather than by hand. Every prompt and vendor row: [Utility Management in the AI Shortlist Index](/ai-shortlist-index/utility-management/). ## Which vendors do AI answers name most in this category? In the October 2026 edition, across 50 recorded runs, the engines named Conservice (70%), Zego (50%) and Anchor Utility (42%). The live ranking, source map and every vendor row: [Utility Management in the AI Shortlist Index](/ai-shortlist-index/utility-management/). ## Questions about Utility Management for Institutional Multifamily Operators ### Which utility management vendors serve large multifamily portfolios? Full-service firms such as Conservice, Billee, Hocutt, Anchor Utility and American Utility Management, submetering firms such as Minol, Guardian and National Exemption Service, and Zego, which adds utility billing to its rent payments platform. ### Can one vendor handle utility invoices and resident billing? Yes. Conservice, Zego, Anchor Utility, Billee, Hocutt and American Utility Management each sell invoice processing or expense management alongside resident billing. Ask whether they pay the utility companies on your behalf and how a late fee they cause is handled. ### Which vendors integrate with Yardi for multifamily utility billing? In our vendor database, Guardian Water & Power, Utility Management Solutions, National Exemption Service, Hocutt, Billee, Vitality and Zego list Yardi. Conservice names no system on its own pages. ### How do large operators compare utility billing vendors? On written quotes for the same communities: the monthly fee per unit by billing method, any resident fee, the expense management fee, meter costs where hardware is involved, and the contract term, set against the recovery each vendor projects. Part of [/property-management-software/utility-management/](/property-management-software/utility-management/). Last verified 2026-11-06