# Carson: Features, Pricing and Integrations

> Carson reviewed: resident app, access control and a 24/7 Live Remote Doorman, five named PMS integrations, who it fits, and what to ask before signing.

Canonical: https://webpossible.com/vendors/carson/
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Last verified: 2026-10-05

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Vendor profile · verified 2026-10-05

# Carson: Features, Pricing and Integrations

By Ryan York · last verified 2026-10-05

## On the record

From the shared vendor database. Every fact carries its source and the date it was checked; anything not listed here is a question for the vendor.

Category

[Resident Experience & Amenities](/property-management-software/resident-experience-and-amenities/)

What it is · [source](https://www.carson.live/) · verified 2026-10-05

Building-operations platform for residential properties that combines a resident app, access control for doors and amenities, and a 24/7 Live Remote Doorman service handling deliveries, visitors and intercom.

Pricing model · [source](https://www.carson.live/how-it-works) · verified 2026-10-05

Not published; custom quote

PMS integrations · [source](https://www.carson.live/how-it-works) · verified 2026-10-05

[Yardi](/property-management-software/integrations/yardi/), [AppFolio](/property-management-software/integrations/appfolio/), [MRI Software](/property-management-software/integrations/mri/), [Entrata](/property-management-software/integrations/entrata/), [RealPage](/property-management-software/integrations/realpage/)

Property types and portfolio fit

HOA Communities, Commercial Facilities

Also known as

Carson Living, Carson Live

Website

[https://www.carson.live/](https://www.carson.live/)

Carson is a building-operations product from Carson Living in New York. It has three parts: a resident app, access control that lets residents open doors from their phones, and a Live Remote Doorman, a 24/7 human service that answers the building intercom, handles package deliveries and lets guests in. The how-it-works page says a person answers on the intercom in 10 seconds or less on average. Carson was founded in 2017, took a strategic investment from LoneTree Capital in October 2025, and named Josh Evans chief executive in June 2026, with founder Guy Blachman moving to an advisory role, according to a Business Wire release that puts the company at nearly 1,000 properties in the U.S. and Europe. In the [resident experience guide](/property-management-software/resident-experience-and-amenities/) it is the vendor that sells people as well as software, and the facts panel below is rendered from our vendor database with a source on each line.

## Who it fits

Carson’s site says it has been installed at rentals, condos, mixed-use, commercial buildings and gated communities, and the Business Wire release describes it as built for multifamily buildings with or without full-time staff. The database tags HOA communities and commercial facilities because those are the property types the site names; rentals are named without a size. The clearest buyer is a building that wants doorman-style service for packages and visitors without paying for a 24-hour front desk.

It fits less well for a garden-style community with no shared entry or intercom, where a remote doorman has nothing to answer, or for an operator who only wants a resident app for rent and maintenance.

## Pricing

Pricing is not published. Ask for the price of each part separately: the resident app, access control, and the remote doorman service. Ask whether it is per unit, per door or per building, and what the hardware site visit and any new readers or intercoms cost. Ask the contract term and what happens to the access hardware if you leave.

## Integrations

The record lists Yardi, AppFolio, MRI, Entrata and RealPage, from the how-it-works page, which names them with Clickpay and Aptexx under property management and payments. The same page names hardware partners: ButterflyMX, 2N, Comelit and Akuvox intercoms; dormakaba, Salto and Smartair locks; Brivo and Keyscan access control; Eagle Eye cameras; and Ecobee thermostats. Carson says it works with existing equipment where it can. Ask what the PMS connection does, whether move-ins create credentials and move-outs revoke them automatically, and whether the resident roster syncs both ways.

## Limitations and questions to ask

The remote doorman is the product, so ask about it first. Ask where the agents work, how they are trained on your building, and what they do when a visitor is not on the list. Ask how a delivery is handled when no package room exists, and who is liable for a lost package.

Ask about hardware. Ask what happens when the intercom or a reader goes offline, who diagnoses it, and how residents get in meanwhile.

Ask about the ownership change. With new investors and a new chief executive in the last year, ask whether pricing, support and the product roadmap are changing.

Ask about adoption. Ask what share of residents use the app at buildings like yours, and how residents without smartphones get in.

## Alternatives

The [resident experience vendor list](/property-management-software/resident-experience-and-amenities/vendors/) covers the category with the same facts. [BuildingLink](/vendors/buildinglink/) is the front-desk tool for condos, co-ops and multifamily, with packages, amenities and announcements. [ElevateOS](/vendors/elevateos/) adds concierge services to a branded app for Class A buildings. [Livly](/vendors/livly/) is the all-in-one resident app. The [BuildingLink alternatives comparison](/property-management-software/resident-experience-and-amenities/buildinglink-alternatives/) sets the rest side by side.

## AI visibility

The current edition’s numbers sit in the Live from the Index section below, read from the run files each month; the prompts and sources behind them are on the row page it links.

## Live from the Index, October 2026

Carson was named in 4% of runs across 2 engines that answered, rank 30 in resident experience platforms . The prompts, sources and movement: [Carson's resident experience platforms row](/ai-shortlist-index/resident-experience-and-amenities/carson/).

## Is this your company?

Carson has not published its pricing on any page we could verify, so this profile turns those into questions for the buyer. If you work at Carson, claim the profile and add them. Your answers appear as a labeled vendor-supplied section with your verification date; the sourced facts and the Index numbers stay as measured.

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Part of [/property-management-software/resident-experience-and-amenities/](/property-management-software/resident-experience-and-amenities/).

Last verified 2026-10-05
