# LiftMaster myQ Community: Features and Pricing

> LiftMaster myQ Community reviewed: gate, door and intercom access with Yardi, RealPage and Entrata sync, Basic and Premium tiers, and what to ask.

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Last verified: 2026-10-05

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Vendor profile · verified 2026-10-05

# LiftMaster myQ Community: Features and Pricing

By Ryan York · last verified 2026-10-05

## On the record

From the shared vendor database. Every fact carries its source and the date it was checked; anything not listed here is a question for the vendor.

Category

[Multifamily Access Control](/property-management-software/multifamily-access-control/)

What it is · [source](https://www.chamberlaingroup.com/press/myq-community-partners-with-allegion-and-remotelock-to-support-smart-locks-with-offline-capabilities) · verified 2026-10-05

Chamberlain Group's cloud access platform and app for apartments, condos and gated communities, working with LiftMaster smart video intercoms, smart door controllers and gate operators, with mobile credentials and guest passes.

Pricing model · [source](https://www.myq.com/community/upgrade-myq-community-premium) · verified 2026-10-05

Subscription-based, with Basic and Premium myQ Community tiers; prices not published

PMS integrations · [source](https://www.myq.com/community/integrations/property-management-software) · verified 2026-10-05

[Yardi](/property-management-software/integrations/yardi/), [RealPage](/property-management-software/integrations/realpage/), [Entrata](/property-management-software/integrations/entrata/)

Property types and portfolio fit

Institutional Multifamily, HOA Communities, Student Housing

Also known as

myQ Community, LiftMaster myQ, LiftMaster

Website

[https://www.myq.com/community](https://www.myq.com/community)

myQ Community is Chamberlain Group’s cloud access platform and app, and it runs on LiftMaster hardware: smart video intercoms, smart door controllers and gate operators. Residents use the app for video calls from the intercom, remote entry, mobile credentials and guest passes; managers and residents can issue delivery, temporary and recurring passes. Managers get a web dashboard with activity history. In March 2026 the platform added support for select Schlage in-unit smart locks with offline capability, through integrations with Allegion and RemoteLock, which lets one app run from the community gate to the apartment door. Chamberlain says myQ Community serves more than 14,500 communities and three million residents. In the [multifamily access control guide](/property-management-software/multifamily-access-control/) it is the gate-first platform, and the facts panel below is rendered from our vendor database with a source and verification date on each entry.

## Who it fits

The database tags institutional multifamily, HOA communities and student housing. The site has separate pages for property managers, HOA boards, developers and architects, security integrators and school administrators, and its industry pages include multifamily, gated communities and student housing. The clearest fit is a gated community or garden-style property where the gate is the main access point and LiftMaster operators are already on it, or a developer specifying gate, door and intercom hardware from one manufacturer. An HOA board that wants video calling, remote entry and guest passes without a property management company running the system is a second fit.

It fits less well for a high-rise that needs elevator control and dense unit-door coverage from one platform, though the Schlage lock support narrows that gap. Ask for a reference property that matches your building type.

## Pricing

Pricing is not published. myQ Community is sold by subscription, with a Basic tier (access history and remote unlock) and a Premium tier that adds video calling, mobile credentials, mobile guest passes, property announcements, admin door override, Siri voice control, garage door control and history with video clips. myQ advertises free LiftMaster hardware for properties that switch to Premium, subject to qualification. The page for security integrators pitches it to dealers as a “subscription-based access control solution,” so expect the dealer to have a stake in the subscription as well.

Ask who pays the subscription, the property or each resident, and the price per unit or per user at each tier. Ask what the hardware offer requires in return, whether a term commitment or a minimum number of Premium units, and what happens to the hardware if you leave. Ask the dealer for installation, service and their own monthly fee separately from myQ’s.

## Integrations

The database records three PMS integrations: Yardi, RealPage and Entrata. myQ’s integrations page says all contacts are imported from the PMS with automatic updates for move-ins and move-outs, every 15 minutes for Yardi and every 5 minutes for RealPage and Entrata. A 2022 press release described the Yardi Voyager sync as every five minutes; the current page says 15, so ask which applies to your account.

Ask what the sync carries beyond names and units, whether guest passes and vendor access come from it, and how fast a move-out disables a credential at the gate.

## Limitations and questions to ask

Ask what the gate does when the controller loses its internet connection, and whether residents can still get in with a fob or code. Ask how residents without smartphones use the intercom; Washington’s ESSB 5937 requires a non-app key on request from January 2027. Ask who services the hardware, Chamberlain or the dealer, and how fast a failed gate operator is repaired. On the new Schlage lock support, ask which lock models are covered, whether RemoteLock adds its own fee, and what the resident sees in the app.

## Alternatives

The [multifamily access control vendor list](/property-management-software/multifamily-access-control/vendors/) compares every vendor with the same facts. [Gatewise](/vendors/gatewise/) is the closest head-to-head, cellular-first gate and amenity access for garden-style and gated communities, now owned by Allegion, with five PMS integrations. [RemoteLock](/vendors/remotelock/) is the lock-agnostic cloud layer myQ now partners with for unit locks. [ButterflyMX](/vendors/butterflymx/) is the intercom-led platform buyers compare when the front door matters more than the gate. [The DOOR alternatives page](/property-management-software/multifamily-access-control/door-alternatives/) places myQ among the full category.

## AI visibility

The current edition’s numbers sit in the Live from the Index section below, read from the run files each month; the prompts and sources behind them are on the row page it links.

## Live from the Index, October 2026

LiftMaster myQ Community was named in 16% of runs across 2 engines that answered, rank 15 in access control . The prompts, sources and movement: [LiftMaster myQ Community's access control row](/ai-shortlist-index/multifamily-access-control/liftmaster-myq-community/).

LiftMaster myQ Community was named in 2% of runs across 2 engines that answered, rank 58 in resident experience platforms . The prompts, sources and movement: [LiftMaster myQ Community's resident experience platforms row](/ai-shortlist-index/resident-experience-and-amenities/liftmaster-myq-community/).

LiftMaster myQ Community was named in 4% of runs across 2 engines that answered, rank 19 in smart home platforms . The prompts, sources and movement: [LiftMaster myQ Community's smart home platforms row](/ai-shortlist-index/smart-home-for-multifamily/liftmaster-myq-community/).

## Is this your company?

If you work at LiftMaster myQ Community and something here is out of date, claim the profile. Your corrections appear as a labeled vendor-supplied section with your verification date; the sourced facts and the Index numbers stay as measured.

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Part of [the Multifamily Access Control guide](/property-management-software/multifamily-access-control/).

Last verified 2026-10-05
