# SmartRent: Features, Pricing, Integrations & AI Visibility

> SmartRent's smart-home hub, locks, common-area access, and self-guided tours for multifamily: who it fits, verified PMS integrations, what to ask.

Canonical: https://webpossible.com/vendors/smartrent/
Source: https://webpossible.com/vendors/smartrent/
Format: Markdown version for AI agents. The canonical HTML page is at the source URL above.
Last verified: 2026-09-04

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Vendor profile · verified 2026-09-04

# SmartRent: Features, Pricing, Integrations & AI Visibility

By Ryan York · last verified 2026-09-04

## On the record

From the shared vendor database. Every fact carries its source and the date it was checked; anything not listed here is a question for the vendor.

Category

[Multifamily Access Control](/property-management-software/multifamily-access-control/), [Resident Experience & Amenities](/property-management-software/resident-experience-and-amenities/), [Parking Management](/property-management-software/parking-management/), [Smart Home for Multifamily](/property-management-software/smart-home-for-multifamily/)

What it is · [source](https://investors.smartrent.com/news/news-details/2026/SmartRent-Reports-Fourth-Quarter-and-Full-Year-2025-Financial-Results/default.aspx) · verified 2026-09-02

Smart-home hub, locks, common-area access, and self-guided tours platform for multifamily; 890k units across 3,700 communities.

Pricing model

Not published; ask for the per-unit figure and the minimum.

PMS integrations · [source](https://smartrent.com/news/smartrent-integrates-pms-yardi-realpage-entrata-resman/) · verified 2026-09-02

[Yardi](/property-management-software/integrations/yardi/), [RealPage](/property-management-software/integrations/realpage/), [Entrata](/property-management-software/integrations/entrata/), [ResMan](/property-management-software/integrations/resman/)

Property types and portfolio fit

Institutional Multifamily, Student Housing, Single-Family Rental

Also known as

Alloy, SightPlan

Website

[https://smartrent.com/](https://smartrent.com/)

SmartRent sells the whole smart-property stack to multifamily: a Z-Wave hub in each unit, the locks on the doors, common-area access, and self-guided tours, run from one platform. Its 2025 annual results report 890,000 units across 3,700 communities, which makes it the largest deployment in our [multifamily access control guide](/property-management-software/multifamily-access-control/) by that measure. Alloy is its hardware line and SightPlan its operations software. The facts panel below is rendered from our vendor database with a source URL and verification date on each entry.

## Who it fits and who it does not

SmartRent lists institutional multifamily, student housing, and single-family rental as its segments. It is built for an operator who wants one vendor across every door in a community and is willing to put a hub in every unit to get it. That is the trade. A regional manager with 5,000 doors on Yardi who wants provisioning, unit locks, thermostats, and tours from one contract is the buyer.

It does not list small multifamily. An owner with a six-unit rehab who wants keyless turnover and per-person codes for cleaners is not the buyer, and should look at the [small multifamily page](/property-management-software/multifamily-access-control/for-small-multifamily/) instead. It also does not list commercial facilities, so a mixed-use portfolio needs a second platform on the commercial doors.

## Pricing

Pricing is not published. Ask for the per-unit software figure, the per-unit hardware figure for the hub and lock together, the common-area reader cost, and the minimum commitment. Ask whether self-guided tours are priced separately. Ask whether the contract is month-to-month or annual and what happens to the hardware at the end of it.

## Integrations

The confirmed PMS list is Yardi, RealPage, Entrata, and ResMan, per SmartRent’s own integration announcement. AppFolio, Rent Manager, and Buildium are not on it, so an operator on any of those should ask whether an integration exists, whether it is in production, and what it syncs. The [Yardi integrations page](/property-management-software/integrations/yardi/) shows which other vendors share that connection. Each of those PMS platforms has its own built-in resident portal and work-order screens; the question is whether SmartRent’s credential provisioning reads lease dates from them in real time or on a schedule.

## Limitations and questions to ask

The hub is the first question. Z-Wave needs its own backhaul, and Wi-Fi fails at scale in garden-style layouts, so ask how the hubs connect in a 300-unit community with no hallway Wi-Fi and what the site team maintains. Ask about batteries, the top operational complaint in this category, and the expected life at your door count. Ask what still works during an outage.

Ask about compliance. Washington’s ESSB 5937 requires a non-app key on request from January 2027, and New York has already seen a lawsuit from older tenants after a landlord blocked a key cylinder. Ask how a resident without a smartphone gets in. Ask who owns setup and support, SmartRent or an integrator, and what the response time is when locks lag.

Ask about the 890,000 units. Reference customers at your PMS and your building type are the only way to learn how the platform behaves at turn.

## Alternatives

The closest like-for-like is [PointCentral](/vendors/pointcentral/), Alarm.com’s platform on a cellular hub rather than Z-Wave, and the [SmartRent vs PointCentral comparison](/property-management-software/multifamily-access-control/smartrent-vs-pointcentral/) takes both through the same questions. The proprietary alternative is [DOOR](/vendors/door/), formerly Latch, covered in the [DOOR vs SmartRent comparison](/property-management-software/multifamily-access-control/door-vs-smartrent/). The [SmartRent alternatives page](/property-management-software/multifamily-access-control/smartrent-alternatives/) lists all eleven other vendors in the category.

## AI visibility

The 2026-09 export of the AI Shortlist Index records zero runs for multifamily access control, so SmartRent’s row has no mention rate, position score, or consistency figure yet. The live summary above and [SmartRent’s row in the Index](/ai-shortlist-index/multifamily-access-control/smartrent/) fill in with the first full edition. What determines that result is covered on [our page on AI visibility for proptech companies](/ai-visibility-for-proptech-companies/).

Profiles a SmartRent buyer usually reads next: [PointCentral](/vendors/pointcentral/), [DOOR](/vendors/door/) and [Gatewise](/vendors/gatewise/).

## Live from the Index, September 2026

SmartRent was named in 65% of runs across 1 engine that answered, rank 4 in access control . The prompts, sources and movement: [SmartRent's access control row](/ai-shortlist-index/multifamily-access-control/smartrent/).

SmartRent was named in 4% of runs across 1 engine that answered, rank 11 in maintenance software . The prompts, sources and movement: [SmartRent's maintenance software row](/ai-shortlist-index/maintenance-vendor-network-software/smartrent/).

Part of [the Multifamily Access Control guide](/property-management-software/multifamily-access-control/).
