We sell in a category the Index does not cover yet. Can we still work together?

Possibly. The Index adds a category when at least ten viable vendors exist and the prompts show real buyer demand. If you are in package management, tenant screening, utility management, or another property-ops category, tell us on the form and we will say whether we can run prompts for it before you pay.

We are a 12-person company and the founder does the marketing. Does that rule us out?

For a Sprint or Retainer, yes, for now. Both need someone on your side to approve pages, answer product questions, and pull data for the quarterly asset. The Audit still works at that size, and it tells you what to do when you hire the marketer.

Our buyer is sometimes a landlord with four units. Is that a consumer app?

If the product is sold to property management companies and self-managing owners are a side segment, no. If the primary buyer is a homeowner or a renter, yes, and Shortlist is the wrong fit.

AI Visibility for PropTech Companies

Shortlist works for property-operations software vendors in the three categories the AI Shortlist Index measures: resident benefits platforms, multifamily access control, and maintenance and vendor network software. Those are the categories where we can show movement, so those are the categories we sell into. The practice hub covers the products and prices; this page covers the fit.

Resident benefits platforms

The buyer is a single-family rental or multifamily property manager, or whoever owns ancillary revenue and compliance at the PM company. The Index prompts carry the portfolio context those buyers give: 60 units in small multifamily, 150 doors, 400 single-family rentals, 600 scattered SFR, 1,000 doors, 8,000 institutional units, and LIHTC portfolios. The alternatives prompts leave incumbents by name, so if a property manager is moving off a bundled package with contract minimums, you want to be the answer to that prompt.

The PMS integrations that come up in prompts are AppFolio, Buildium, and Yardi, including the specific ask that the fee bill to the resident and never hit the owner ledger. If your integrations page cannot answer that sentence, it is a finding in the Audit.

Multifamily access control

The buyer is a multifamily operator, a regional manager, or a facilities or asset-management lead. Prompts describe the asset: a 250-unit garden-style community, a 300-unit Class A high-rise in development, a 20,000-unit institutional owner wanting one system for unit locks, gates, amenity doors, and self-guided tours, and small buildings under 20 units with no on-site staff. Problem-led prompts ask about rekeying costs, lost fobs, breezeways with no Wi-Fi, and self-guided touring without a leasing agent.

Integrations that matter here are Yardi Voyager, Entrata, and AppFolio, with credential updates on move-in and move-out as the specific thing a buyer asks for. Hardware vendors with a software platform fit; pure lock manufacturers with no credential platform mostly do not.

Maintenance and vendor network software

The buyer is an operations lead or a maintenance coordinator at a multifamily or SFR company. Prompts range from a self-managing owner with 40 units who wants someone to take repair calls, through a company at 300 doors, to a 1,200-unit garden-style operator and a 15,000-unit operator with in-house technicians. After-hours coverage, vendor dispatch, vetted contractors across multiple markets, and outgrowing a PMS’s built-in maintenance workflow are the recurring problems.

Integrations named in prompts are AppFolio, Buildium, and Yardi Voyager. In the September 2026 edition, the one completed ChatGPT run for this category named Property Meld first and Latchel second on the 300-door prompt. Both integrate with AppFolio, Buildium, Rent Manager, Propertyware, Yardi, and Rentvine, per their own published integration pages. That is the integration coverage a vendor in this category competes against.

Portfolio size and integrations decide the fit

Prompts carry a portfolio size and often a PMS, so the right answer to some of them is a vendor other than you. If you do not integrate with the PMS in the prompt, or do not serve the portfolio size in it, being unnamed is the correct outcome and the Audit will say so rather than propose work to change it. The Audit sorts prompts you should win from prompts you should not, and the Sprint is scoped only to the first group.

Who it is not for

Consumer apps, where the buyer is a renter or a homeowner. The prompts are written by property managers, and the sources are property-management sources.

PMS vendors themselves, for now. Yardi, RealPage, Entrata, AppFolio, Buildium, and Rent Manager are the platforms the prompts name as integrations, and their marketplaces are on the Source Map. This Index treats them as context.

Agencies. We do not white-label, resell, or subcontract the work, partly because category exclusivity cannot survive it.

Founder-only companies with nobody to own marketing, and demand-gen organizations of 200 or more people, are also outside the fit, for opposite reasons. If you are unsure which side of the line you are on, book a 20-minute call.

Who This Is For: Resident Benefits, Access Control, Maintenance & Vendor Platforms