Loop: Features, Pricing and Integrations

Loop, which trades as Loop Global, makes EV chargers and the network software that runs them, and sells them to multifamily owners as a resident amenity. Its multifamily page lists the EV-Flex Level 2 charger, the EV-Fleet (pitched at 2.5 times the speed of a standard Level 2 unit), the EV-Focus with a built-in digital ad display, and an EV-Fast DC charger. The software is described as a self-operating network maintained remotely, and support runs 24/7 by phone and email. In February 2026 Loop reported shipping about 4,200 chargers in 2025 and a network of 8,500 ports, with AvalonBay Communities past 800 ports and AMLI Residential named as multifamily customers. It sits with the hardware makers in the multifamily EV charging category, and the facts panel below is rendered from our vendor database with a source and verification date on each entry.

Who it fits

The database tags institutional multifamily, and the customer names say the same. The buyer is an owner or REIT rolling chargers out across many communities who wants to buy the hardware, collect utility rebates, and avoid a recurring software bill. In May 2026 Loop announced a 64-port Level 2 install at a new two-building development in Hyde Park, Boston, which shows the scale it quotes for a single site.

It fits less well for a manager who wants someone else to own and operate the chargers. Loop’s page is written for a property that buys and owns the equipment. A manager who wants no capital outlay should compare it with the owner-operator and subscription vendors in the category.

Pricing

Loop does not publish prices. Its multifamily page says it offers cost-effective solutions with no monthly fees, describes its cost of ownership in superlatives we cannot check, and says it works current incentives and rebates into the budget. Treat no monthly fees as the question to open with. Ask what is included in the hardware price, how long the software and network access run before any renewal charge, and whether cellular data, payment processing or warranty extensions are billed separately. Ask what transaction fee, if any, comes off the resident’s charging payments before the property is paid. Ask who prepares the rebate paperwork and who keeps the rebate.

Integrations

The record names no PMS integration, and the multifamily page does not mention one. Ask how residents pay, whether through the Loop app or at the station, and whether the property can set a resident rate that differs from the public rate. Ask whether charging revenue can be reported per unit so it can be posted to a resident ledger, or whether it arrives as one payout per site. Ask how a move-out ends a resident’s access.

Limitations and questions to ask

Load management is not addressed on the multifamily page, and most older garages need it. Ask how many ports a given panel can carry, how power is shared when every port is in use, and what happens to a resident’s session when the building hits its limit. Ask what remote maintenance covers and what needs a truck roll, who pays for that visit, and how long a resident waits. Ask what uptime Loop will commit to in the contract, since the company’s own press release describes uptime only in ranges, with one customer quoted at mid-to-high 90 percent. On the EV-Focus, ask who sells the ads and how the revenue is split.

Alternatives

The EV charging vendor list compares every vendor in the category on the same fields. Pando Electric publishes its hardware and software prices, which makes it the easiest quote to check Loop against for a smaller site. FLO sells Level 2 hardware with named load management and a stated uptime target, and Blink Charging offers four ownership models including a financed one. The page of ChargePoint alternatives puts the full field in one table.

AI visibility

The current edition’s numbers sit in the Live from the Index section below, read from the run files each month; the prompts and sources behind them are on the row page it links.