RIS: Features, Pricing and Integrations

RIS runs fully managed resident benefits and insurance programs for property managers. The menu covers tenant liability insurance, security deposit replacement, air filter delivery, credit building, identity theft protection and a move-in concierge. The name stands for Renters Insurance Solutions, and the company was started by property managers who came up through NARPM, the National Association of Residential Property Managers. Among the resident benefits platforms it is built around insurance first, with the manager sharing in the premiums. RIS has published very little beyond its product list, so most of this page is the set of questions a buyer should get answered in writing. The facts panel below comes from our vendor database, with a source and verification date on each entry.

Who it fits

The database carries no segment tags for RIS, because the company has not said in writing who it sells to. The history points one way. In a NARPM podcast interview published by VPM Solutions, founder and CEO Eric Wetherington, NARPM’s national president in 2019 and former CEO of New Heights Property Management in South Carolina, said he built the deposit replacement program to bring an apartment-style product to the single-family homes his company managed. He named his partners as Greg and Jeff Doering of GDAA Property Management in Round Rock, Texas. Read that as a third-party manager running single-family doors who wants insurance revenue and is willing to add lease addenda to get it. Confirm the fit in the demo rather than taking our reading of the history.

It fits less well for an institutional apartment operator looking for a resident app, merchant perks or a rewards network. RIS sells none of those.

Pricing

Pricing is not published. What the company has described is a model. Its site in May 2026 said RIS charges only after the manager collects from the tenant, listed profit-sharing on the liability and deposit products and “additional revenue” on the rest, and estimated $110k a year in profit per 500 doors. Treat that figure as the vendor’s estimate, not a result. In the podcast, Wetherington said deposit replacement premiums come from a rating based on three years of the manager’s deposit dispositions, and that profit distributions on that product typically start around year two, after reserves build up to pay claims.

So ask for the numbers in writing. Ask the monthly premium the tenant pays for each product and what you may add on top. Ask how the profit share is calculated, how often it is paid, and what claims history drags it down. Ask what you earn on filters, credit building and identity protection, and whether those are a flat margin or a share.

Integrations

The record lists no PMS integration, because no named integration could be verified. The site in May 2026 said RIS “integrates with all major property management systems” without naming one. In the interview, Wetherington described a weekly report pulled from the manager’s system so RIS knows which tenants are covered, a blanket policy so nothing changes hands at each move-in, and a monthly invoice the manager pays. Ask which PMS you run it on today, whether that is an API connection or an exported report, and who builds the rent line items for each benefit in your ledger.

Limitations and questions to ask

Start with the paperwork. The liability product, as RIS’s product page described it in 2025, is a contractual liability policy issued to the landlord, covering up to $100k for perils such as fire, smoke, water discharge and freezing. Ask for the policy form, the carrier and the deductible. The site’s footer carried a disclosure that nothing on it was an offer of insurance in Texas, so ask which states each product is sold in.

On deposit replacement, ask what happens when a tenant stops paying the premium. Ask how a claim is filed and how fast it pays. Ask whether tenants can still choose a full cash deposit, which Wetherington said they should. On filters, the 2025 product page said deliveries every three months; ask who ships them and what happens at a vacant door. For the included policy tracking and the automated late-rent calls and texts, ask what tenants hear and whether you can turn either off.

Alternatives

The full list of resident benefits vendors compares the category on the same sourced facts. Second Nature is the closest managed package for single-family managers. Beagle lets the manager build the package and keep the markup. FilterTime sells the filter piece on its own. The page on Piñata and the vendors buyers weigh against it covers the rest.

AI visibility

The current edition’s numbers sit in the Live from the Index section below, read from the run files each month; the prompts and sources behind them are on the row page it links.