Condo Control: Features, Pricing, Integrations & AI Visibility

Condo Control is a cloud platform for condos, co-ops and HOAs, based in Toronto, that claims 3.5 million or more residents. Its homepage describes announcements, discussion forums, surveys with e-voting and proxy voting, an event calendar, amenity booking, packages, visitor parking, maintenance, documents, and an accounting, receivables and payables layer, plus an AI manager assistant. That makes it the widest product on the HOA side of the community engagement category, reaching from the resident channel into the association’s books. The facts panel below is rendered from our vendor database with a source and verification date on each entry.

Who it fits

The database tags HOA communities. The pricing page splits the buyer in two, self-managed associations and management companies, and tiers each by unit count, so the product is built for both a single board running its own building and a manager running many. The resident features that matter for this category, the forums, the surveys and voting, the announcements and the event calendar, sit alongside the operational ones, and a board that wants a resident channel first should confirm that the channel can be bought without the accounting.

A multifamily operator with a PMS is not the buyer. A board that already runs its books in another system should ask whether Condo Control’s accounting can be left off entirely.

Pricing

Condo Control publishes three plans, Standard, Modern and Premium Living, tiered by unit count, from 0 to 99 units up to 500 or more for self-managed associations and from 0 to 49 up to 5,000 or more for management companies. No figures are published. Amenity booking, packages and the AI assistant are paid add-ons. Ask for the monthly figure at your unit band for each plan, the add-on prices, the minimum and the term, and whether a management company’s price is per association, per unit across the portfolio, or both. Ask which of the features on the homepage sit in Standard and which require Modern or Premium Living, because the tier names do not say.

Integrations

The database records no integration. The homepage refers to the tools you use to run your business and names none. Since Condo Control sells its own accounting, the integration question is really two questions. If you use its books, ask which bank and payment processors it connects to and how owner payments post. If you keep your books elsewhere, ask how the owner roster and balances get into Condo Control and stay current, and whether the answer is a file or a live connection. Ask the same about visitor parking and packages, since each may already be handled by another vendor at your building.

Limitations and questions to ask

Adoption first. Three and a half million residents is a total across every customer. Ask for the percentage of owners registered and active at a building like yours after a year, and how an active resident is counted.

Voting second. E-voting and proxy voting are the features a condo board buys this for, and they are also the ones a bylaw or a provincial or state statute governs. Ask how a vote is verified, how a proxy is recorded, what the audit trail looks like, and whether the vendor will state in writing that the process meets the rules your association is under.

Moderation third. Discussion forums are on the feature list; moderation is not described. Ask who can remove a post, whether posts are held for review, whether the board sees everything, and how a dispute between two owners in the forum is handled.

Scope fourth. A platform that spans the resident channel, amenity booking, parking, packages, maintenance and accounting is replacing several products at once. Ask which of them your association will move in month one, price the product with only those, and ask what the add-ons cost at your unit count before assuming the base plan is the price.

Alternatives

The list of community engagement vendors compares all eleven with the same facts. TownSq is the larger management-company channel, with announcements, events, pet registration, violations and payments and 3 million or more active users, and no published pricing. HOA Start is the small-association option with published pricing from $39 per month, online voting and forums included, and a free trial. BuildingLink is the condo and co-op portal with a front-desk emphasis and a resident bulletin board.

AI visibility

The AI Shortlist Index will measure community engagement apps when a prompt set for the category is approved, and the Condo Control row will appear here from that edition on.