Corrigo: Features, Pricing, Integrations & AI Visibility

Corrigo is the enterprise facilities-management CMMS from JLL Technologies. Its product page on jll.com describes work orders with scheduling that assigns tasks by priority, technician skills and availability, enterprise asset management, business intelligence, a mobile-first app and a peer-vetted network of 70K+ service providers, and it puts the scale at 4.3 million users across 122 countries and 19 million work orders a year. In the category guide for commercial facilities software, Corrigo covers the enterprise multi-site and outsourced-contractor end of the market, while its sibling under JLL, Building Engines, covers the single-building tenant request side.

Corrigo’s own domain redirects to jllt.com, which returned 403, so the facts here come from the JLL product page and JLL’s press releases.

Who it fits

The database tags commercial facilities. The Forrester study JLL commissioned drew its sample from quick-service restaurants, retail, healthcare and real estate property management, which is a fair map of who buys it. The buyer is an operator with many sites, a mix of in-house technicians and outside contractors, and enough work-order volume that scheduling by skill and availability pays for itself.

A landlord with a dozen office buildings and a tenant portal problem is not the center of that map. Corrigo’s page sells the provider network and the scheduling; it does not mention a tenant portal or lease-accounting export on the page we fetched. A landlord’s engineering team should confirm both exist before treating Corrigo as a tenant service request system.

Pricing

Pricing is not published. The product page’s FAQ refers to pricing without giving figures. Ask for the unit of pricing, the rate, the minimum, whether the provider network carries a per-job fee on top of the software, and the contract term. JLL’s release on the Forrester study claims a 238 percent return on investment with payback in under six months, 2.5 hours saved on every work order and a 10 percent reduction in facilities spend per year; those are vendor-commissioned figures from a composite organization, so ask what the assumptions were and price the study’s inputs against your own.

Integrations

The database records no named integration. The product page promises frictionless integration and names no system. For a buyer on MRI or Yardi that is the first demo question: which direction properties, sites and contacts sync, whether work-order costs post back to the accounting system, and whether tenant chargebacks can be generated at all. Ask for a reference customer on your PMS and for the integration documentation before the demo rather than after.

Limitations and questions to ask

Start with the network. Ask whether the 70K+ providers are optional, whether jobs can be restricted to your own contractor list, how providers are vetted, who holds their certificates of insurance and what happens on a no-show. A network is the product for a retail chain in 40 states and an overhead for a landlord with three trusted mechanical contractors.

Then scheduling. The page says work is assigned by priority, technician skill and availability. Ask who defines the skills, how a chief engineer overrides an assignment, and what the engineer sees on the phone.

Then the parent. Corrigo and Building Engines are both JLL-owned. Ask which one JLL is investing in for a buyer your size, whether they are converging, and what the data-sharing terms are if your manager competes with JLL.

Then the numbers. Every claim on the product page comes from a study JLL paid for. Ask for a customer at your site count who will talk about hours per work order without JLL in the room.

Alternatives

The full vendor list for the category compares all twelve. For a multi-site occupier the direct alternative is ServiceChannel, which sells a performance-scored provider marketplace and a managed FM service to 600+ brands. For a landlord that wants the tenant request workflow rather than a contractor network, Building Engines is the JLL answer and Facilio or Visitt the independent ones.

AI visibility

The AI Shortlist Index will measure this category when a prompt set is approved, and until then this profile carries no number.