ElevateOS: Features, Pricing and Integrations

ElevateOS, formerly Elevated Living, is a resident experience platform aimed at Class A multifamily and mixed-use. Its resident-app page describes a branded app with a community feed and marketplace, amenity reservations, event and experience booking, maintenance, packages, digital signage and TV, a pet and lifestyle concierge, fitness classes, move-in and move-out inspections and onboarding checklists. The positioning line is its own: people who live in luxury, Class A communities are looking for much more than a place to live. Within the community engagement category, it is one of the vendors with the widest feature list and the widest integrations page. The facts panel below is rendered from our vendor database with a source and verification date on each entry.

Who it fits

The database tags institutional multifamily and HOA communities, and the research notes that ElevateOS also markets to mixed-use, condos and single-family, offices and hotels. The buyer its page describes is an operator of luxury communities that wants the feed, the events and the concierge under one brand, with digital signage in the lobby running from the same system. That is a resident-services lead at a Class A portfolio with on-site staff to run the experiences the app books.

A garden-style or workforce portfolio is a less natural fit. The concierge, the fitness classes and the signage assume a building and a team that can use them, and a buyer without those should ask which modules can be left off and what that does to the price.

Pricing

Pricing is not published. Ask for the per-unit or per-community rate, the minimum, the contract term, and which of the modules on the resident-app page are included against which are add-ons. Ask what the lifestyle concierge costs the resident and what, if anything, the vendor earns on it, because that changes who the concierge is serving. Ask whether the digital signage requires hardware and who supplies it.

Integrations

The database lists MRI, Yardi, Entrata, RealPage and ResMan, sourced from the integrations page. That page goes well beyond the PMS. It names Salesforce, roughly twenty access-control brands, Quext, Arize, package lockers, HappyCo and SightPlan, and it carries a RenterManager entry that is probably Rent Manager; ask which. Five named property management systems is one of the deepest PMS lists in the category (Zego names six), so the question moves from whether it integrates to what each integration does. Ask which fields sync and in which direction, whether a move-out in the PMS closes the app account, and whether the amenity reservation writes to one calendar or two. The MRI integrations page and the Yardi integrations page list the other vendors on each system.

Limitations and questions to ask

Adoption first. The page publishes no adoption figure, so ask for the percentage of eligible residents active in the app at a community like yours, and how an active resident is counted.

Scope second. A platform that covers inspections, onboarding checklists, packages and signage is doing several jobs at once, and each of those has a specialist vendor. Ask which modules your team will use in month one and price the product with only those. Ask how the move-in inspection compares with the inspection tool you already run and whether the two can coexist.

Moderation third. The community feed and marketplace are described; who moderates them is not. Ask who can remove a post, whether posts are held for review, and what the office sees.

The name change fourth. Elevated Living became ElevateOS, so ask which contracts, app store listings and support channels still carry the old name and whether residents will see a rebrand mid-lease.

Alternatives

The list of community engagement vendors compares every vendor with the same facts. Flamingo is the closest engagement-first comparison and the only multifamily vendor in the category that publishes tier pricing, which makes it a useful anchor for the quote ElevateOS gives you. Livly is the resident app with a community feed and full-service events that appears in this category and in the resident experience category, and it adds AppFolio to the PMS list. How the rest of the community engagement apps field compares is one page, vendor by vendor, with the same sourced facts.

AI visibility

The current edition’s numbers sit in the Live from the Index section below, read from the run files each month; the prompts and sources behind them are on the row page it links.