Zego: Features, Pricing and Integrations

Zego is a resident app, a payments layer and a credit-reporting incentive, marketed together as a resident benefits package. It is sold as Zego by Global Payments, and buyers who have been around a while know it as PayLease. The record tags it for institutional multifamily, HOA communities and student housing, and its integration list is one of the longer ones in the category: Yardi, MRI, Rent Manager, ResMan, Entrata and RealPage. This profile covers what the record says, who it fits, what to ask, and where it stands in the resident benefits platforms category.

Who it fits

Zego fits an operator that wants payments and the resident app from one vendor and wants credit reporting as the reason for residents to pay in the app. That is a multifamily buyer, and the segment tags say so. It is also the only vendor in the category tagged for HOA communities, and Foxen and Boom are the only others tagged for student housing, so an association manager who searches this category will find one name on the list.

It fits less well for the SFR or small multifamily manager, for two reasons. The package is not the resident-paid bundle of filters, master policy and pest that the category name means in those segments; those buyers are looking at Second Nature, Latchel or Beagle. And the PMS list, long as it is, leaves off AppFolio, Buildium, Propertyware and Rentvine. It also fits less well for an operator that already has payments covered and wants only a rewards or reporting program, which is where Paylode, Piñata and CredHub sit.

Pricing

Pricing is not published in the record. Ask for the per-unit and minimum figures for the package, and ask separately for the payments pricing, since a payments layer carries transaction economics that a perks program does not. Ask what the resident pays, if anything, and what the operator pays, and whether the credit-reporting incentive is priced inside the package or on its own.

Integrations

The record confirms Yardi, MRI, Rent Manager, ResMan, Entrata and RealPage from Zego’s own package page. That is the institutional list plus Rent Manager. Ask which are live for your version and what the integration writes back, because a payments layer that does not post to the ledger correctly is the problem a resident benefits package is supposed to remove. The Yardi, MRI and ResMan integration pages list the other vendors in this stack on the same systems.

Limitations and questions to ask

Ask what “resident benefits package” contains in Zego’s version, line by line, because the record describes an app, payments and a credit incentive, and a buyer expecting filters or insurance should hear that in the first ten minutes. Ask whether credit reporting is positive-only or full-spectrum, whether it applies to a resident who pays outside the app, and how a resident declines. Ask what the app does beyond payments. Ask how the package is described in the lease and on the resident’s statement, since legal will ask you. For a student housing operator, ask how the package handles a unit with four leases and four payers. For an HOA, ask how assessments and the package interact on the owner’s statement.

Alternatives

Paylode and Zego compared is the comparison institutional buyers run, and the alternatives to Zego page walks the other vendors from the multifamily side. For consumer rent rewards at the PMS level, Bilt Rewards. For a payments-agnostic reporting program, CredHub or Piñata, both linked above. How Zego and ClickPay differ is on one page. Zego set against Livly is on one page.

AI visibility

Zego’s Index row has this edition’s mention rate, rank and the prompts behind them, and the Index summary on this page updates every edition. The category guide explains the prompt types and how position is scored. Zego and the vendors competing for that answer can read what AI visibility means for a proptech company.