fixRAgent: Features, Pricing and Integrations

fixRAgent is photo-based maintenance triage from AR Logic LLC, a two-founder company in Ohio. A resident scans a QR sticker on a unit or a piece of equipment and sends one photo, with no app and no login. The manager gets back what fixRAgent calls a Triage Profile.

The profile says what the item is and whether a fault is visible. It gives an urgency word (EMERGENCY, TODAY, THIS WEEK or WHENEVER), the trade to call, and a line to send the resident.

Reports land in one queue sorted worst first. EMERGENCY and TODAY reports are emailed to the manager right away, and the rest arrive in one morning email. In the maintenance and vendor network guide it is the narrowest product: it handles the first minute of a request and stops there.

Who it fits

The database tags single-family rental and small multifamily. The buyer takes maintenance reports by text and phone and already has a PMS and vendors they trust. Their problem is the time spent working out whether a photo of a wet floor is a 2 a.m. problem or a Tuesday problem.

fixRAgent sorts the reports. The manager still opens the work order, picks the vendor and sends them.

Be clear about what it is not. fixRAgent covers the triage step before a work order. It does not dispatch vendors, has no vendor network, and does not schedule, chase or pay anyone.

Its own site says it is not a contractor, a repair quote or an emergency service; fire, gas or someone hurt is a 911 call. A manager who needs to find a plumber, or wants coordination taken off the desk entirely, needs a different product.

The urgency word deserves a note. fixRAgent says urgency is assigned in code from fixed rules, not left to the model’s judgment, so the same facts give the same word. Visible wiring someone could touch, or water touching anything electrical, is EMERGENCY by rule.

Each photo gets several independent reads, and the profile shows how many agreed. The manager can change the urgency or the trade on any profile.

Pricing

fixRAgent publishes its prices per door per month, with no setup fee and no contract.

• One Building: $1.50 a door with a $39 monthly minimum, for a single site.
• Every Door: $1.50 a door for the first 100 doors and $1.00 a door for doors 101 to 500, across any number of buildings. The pricing page’s own example is 500 doors at $550 a month.
• Portfolio: over 500 doors, quoted, with paid API use and the unit list brought in for you.

Every Door paid yearly costs 12 months for the price of 10 and adds a setup call with a founder. At 100 doors the monthly bill works out to $150.

There are free ways in. The Test Drive covers up to 10 doors and 20 photos a month with no card. A developer can get a free API key good for 60 reads a day.

The Founding Pilot is open to the first ten property managers, up to 500 doors. The first 30 days are free with a card on file, and then the rate is locked for the life of the account. In return the manager agrees to monthly feedback calls for three months, one case study and two reference calls a year.

After the first 30 days, paid plans run month to month. Ask whether pilot spots are still open, and what counts as a door if you sticker common-area equipment as well as units.

Integrations

fixRAgent states plainly that it has no integration, partnership, listing or certification with AppFolio, Yardi, Rent Manager, Entrata, Rentvine, DoorLoop, Propertyware or Property Meld. It reads nothing from them and writes nothing into them.

It works beside them instead. The manager reads the Triage Profile and copies the link or the fields into the work order by hand. It says the same of Buildium, where it has no Marketplace listing.

What it does offer is several ways in and out. Residents report through QR stickers or by emailing a photo to an intake address. Managers work in a browser queue.

Developers get an API that takes one photo and returns one fixed JSON shape, which they can map to work-order fields. The same triage is also available as a connector for AI assistants.

Ask how many minutes a day the copy step will cost your coordinator. Ask too whether your PMS would accept that JSON through its own API if you paid for the work.

Limitations and questions to ask

Start with the copy step, because it is the real cost. Every report that becomes a job gets typed or pasted into your PMS by a person. At a few reports a week that is nothing; at a few dozen a day it is a job.

Then test the triage on your own photos. Send the ones that fooled you last winter: the ceiling stain that was old, the water heater drip that was not. Ask what happens when the reads disagree, and whether a photo it cannot read gets flagged.

Ask about the photos themselves. fixRAgent says it strips location data on its server before a photo is read or stored, and it keeps the cleaned photo with the profile. Ask how long that is kept and how deletion works.

Ask about support at scale. The company is two founders, who say one of them reads every support message and replies within one business day. A larger operator should ask how that holds as the customer count grows.

Weather warnings are a useful extra. When the National Weather Service issues a freeze, flood, wind or heat warning on a building with its address on file, the manager gets one email listing those buildings. Ask whether that email can go to more than one person on your team.

Alternatives

The maintenance and vendor network vendor list compares the category. Property Meld is coordination software that dispatches to your own vendors and includes AI intake. Latchel is an outsourced desk that takes calls and coordinates the work for you.

Vendoroo is an AI coordinator that runs from resident triage through vendor invoice review. If you are weighing fixRAgent against a full coordination tool, the alternatives to Property Meld page lays out the other options in one place.

AI visibility

The current edition’s numbers sit in the Live from the Index section below, read from the run files each month; the prompts and sources behind them are on the row page it links.